Why Choose Connectivity?
Globalization and immigration are having profound impacts on private and public enterprises around the world where the need for cross-cultural communication, supported with intelligent systems and processes, is at its highest point in history.
Connectivity provides a disruptive spoken and sign-language exchange (marketplace) enabling buyers and sellers of interpreter services to gain one-stop-shop access to demand or supply from anywhere on-demand, as well as negotiate pricing that over time will normalize based on the quality and experience of interpreters without regard to geography or provider, making for a more effective, efficient market.
We and our platform solutions are focused on the quality of interpreter-facilitated communications but also use of our platform to improve customer outcomes, generate revenue from newly-created digital products and services, and reinventing business models with the Connectivity platform at their core.
Connectivity provides a low risk, high return path for our customers to transform customer care and differentiate their brands.
We have worked with tens of thousands of deaf and hard of hearing consumers and have supported with our technology and interpreters millions of their voice and text-based conversations. We take the same approach with each of our spoken language clients to ensure the timeliness and quality of their experience.
We provide a hosted video and text based interpreting solution, fully integrated with our digital communications platform which streamlines interpreter access and the connectivity essential for routing and completing video remote interpreting calls. All of this is fully interoperable with a variety of backend applications and administrative functions without the need for special equipment or technology.
Great experiences require not just great interpreters or devices, but a seamless integration of hardware, software, and service delivery infrastructure. We work diligently supporting the robust technologies, methodologies and processes which are used to make your customer experience second to none.